{"id":5239,"date":"2025-07-16T09:55:46","date_gmt":"2025-07-16T08:55:46","guid":{"rendered":"https:\/\/intelstudios.com\/?p=5239"},"modified":"2025-07-16T09:55:46","modified_gmt":"2025-07-16T08:55:46","slug":"pokrocile-planovani-kapacity-monday-workload","status":"publish","type":"post","link":"https:\/\/intelstudios.com\/cs\/pokrocile-planovani-kapacity-monday-workload\/","title":{"rendered":"Pokroc\u030cile\u0301 pl\u00e1nov\u00e1n\u00ed kapacity (monday workload)"},"content":{"rendered":"
<\/lite-youtube><\/div><\/div><\/div><\/div>

Jak poji\u0161\u0165ovna optimalizovala kapacity servis\u016f pomoc\u00ed workloadu v monday.com<\/b><\/b><\/p>\n

Michal Jurn\u00edk z Intelligent Studios ve sv\u00e9m nov\u00e9m videu p\u0159in\u00e1\u0161\u00ed pokro\u010dil\u00fd n\u00e1hled na vyu\u017eit\u00ed funkcionality workload<\/i> v monday.com. Na praktick\u00e9m p\u0159\u00edkladu poji\u0161\u0165ovny ukazuje, jak lze efektivn\u011b spravovat rezervace oprav a kapacity servis\u016f tak, aby v\u0161e fungovalo hladce i p\u0159i komplexn\u00edm provozu.<\/p>\n

Business case: Poji\u0161\u0165ovna a rezervace oprav<\/b><\/h3>\n

Poji\u0161\u0165ovna \u0159e\u0161\u00ed hav\u00e1rie sv\u00fdch klient\u016f a pot\u0159ebuje pl\u00e1novat opravy v jednotliv\u00fdch servisech. Proces je rozd\u011blen do f\u00e1z\u00ed jako \u201enep\u0159i\u0159azeno\u201c, \u201ep\u0159i\u0159azeno\u201c, \u201eopravuje se\u201c a \u201ehotovo\u201c. Oper\u00e1to\u0159i poji\u0161\u0165ovny zaji\u0161\u0165uj\u00ed samotn\u00e9 rezervace oprav, zat\u00edmco autoservisy dopl\u0148uj\u00ed \u00fadaje o dob\u011b trv\u00e1n\u00ed oprav.<\/p>\n

Ka\u017ed\u00e1 polo\u017eka opravy m\u00e1 p\u0159id\u011blen\u00e9 atributy, jako je servis, datum opravy a p\u0159\u00edpadn\u011b n\u00e1hradn\u00ed vozidlo.<\/p>\n

Probl\u00e9m s kapacitou v z\u00e1kladn\u00edm nastaven\u00ed<\/b><\/h3>\n

P\u016fvodn\u011b bylo zva\u017eov\u00e1no propojen\u00ed oprav a servis\u016f pomoc\u00ed Connected Boards<\/i>, ale narazilo se na omezen\u00ed \u2013 nebylo mo\u017en\u00e9 definovat individu\u00e1ln\u00ed kapacity pro jednotliv\u00e9 servisy. V z\u00e1kladn\u00edm nastaven\u00ed workloadu je mo\u017en\u00e9 nastavit pouze jedno pole pro effort and capacity<\/i>, co\u017e nevyhovovalo re\u00e1ln\u00fdm pot\u0159eb\u00e1m.<\/p>\n

Nap\u0159\u00edklad:<\/p>\n

    \n
  • \n

    Autodesign B\u0159eclav zvl\u00e1dne jen 2 opravy t\u00fddn\u011b<\/p>\n<\/li>\n

  • \n

    Kub\u00ed\u010dek Olomouc m\u00e1 kapacitu a\u017e 5 oprav t\u00fddn\u011b<\/p>\n<\/li>\n<\/ul>\n

    Nav\u00edc n\u011bkter\u00e9 servisy mohou b\u00fdt dostupn\u00e9 jen omezen\u00fd po\u010det dn\u00ed v t\u00fddnu, co\u017e bylo t\u0159eba zohlednit.<\/p>\n

    \u0158e\u0161en\u00ed: Pou\u017eit\u00ed t\u00fdmu a detailn\u00ed nastaven\u00ed kapacit<\/b><\/h3>\n

    Zde p\u0159ich\u00e1z\u00ed do hry funkce t\u00fdmu (teams<\/i>) a tzv. people column<\/i>, kter\u00e1 umo\u017e\u0148uje ka\u017ed\u00e9mu \u010dlenu nebo t\u00fdmu nastavit specifick\u00e9 pracovn\u00ed dny a kapacity.<\/p>\n

    Ka\u017ed\u00fd autoservis byl definov\u00e1n jako samostatn\u00fd t\u00fdm s p\u0159id\u011blen\u00fdmi pracovn\u00edmi dny:<\/p>\n

      \n
    • \n

      Autodesign B\u0159eclav: 4 pracovn\u00ed dny, s jedn\u00edm dnem na priv\u00e1tn\u00ed opravy<\/p>\n<\/li>\n

    • \n

      Kub\u00ed\u010dek Olomouc: dostupn\u00fd od \u00fater\u00fd do p\u00e1tku<\/p>\n<\/li>\n<\/ul>\n

      P\u0159es funkci Edit capacity per person or team<\/i> pak bylo mo\u017en\u00e9 nastavit:<\/p>\n

        \n
      • \n

        Kolik oprav m\u016f\u017ee servis zvl\u00e1dnout za den<\/p>\n<\/li>\n

      • \n

        Celkovou t\u00fddenn\u00ed kapacitu<\/p>\n<\/li>\n<\/ul>\n

        Nap\u0159\u00edklad Kub\u00ed\u010dek Olomouc m\u011bl nastavenou kapacitu 8 oprav t\u00fddn\u011b (4 dny \u00d7 2 opravy denn\u011b), zat\u00edmco Autodesign B\u0159eclav a\u017e 12 oprav.<\/p>\n

        P\u0159ehledn\u00e1 kombinace proces\u016f<\/b><\/h3>\n

        D\u00edky tomuto nastaven\u00ed bylo mo\u017en\u00e9 kombinovat dv\u011b kl\u00ed\u010dov\u00e9 oblasti do jednoho p\u0159ehledn\u00e9ho \u0159e\u0161en\u00ed:<\/p>\n

          \n
        1. \n

          Pl\u00e1nov\u00e1n\u00ed oprav<\/b><\/span> (workload na jednotliv\u00e9 sloty)<\/p>\n<\/li>\n

        2. \n

          Dostupnost n\u00e1hradn\u00edch vozidel<\/b><\/p>\n<\/li>\n<\/ol>\n

          Syst\u00e9m nyn\u00ed dok\u00e1\u017ee zobrazit:<\/p>\n

            \n
          • \n

            Kter\u00fd servis m\u00e1 volnou kapacitu v konkr\u00e9tn\u00ed den \u010di t\u00fdden<\/p>\n<\/li>\n

          • \n

            Kdy je k dispozici n\u00e1hradn\u00ed vozidlo<\/p>\n<\/li>\n<\/ul>\n

            To umo\u017e\u0148uje oper\u00e1tor\u016fm rychle a efektivn\u011b rezervovat nejen samotnou opravu, ale i pot\u0159ebn\u00e9 zaji\u0161t\u011bn\u00ed mobility pro klienta b\u011bhem opravy.<\/p>\n

            V\u00fdsledek<\/b><\/h3>\n

            D\u00edky spr\u00e1vn\u00e9mu vyu\u017eit\u00ed workloadu<\/i>, people columns<\/i>, t\u00fdm\u016f a detailn\u00edho pl\u00e1nov\u00e1n\u00ed maj\u00ed nyn\u00ed oper\u00e1to\u0159i poji\u0161\u0165ovny p\u0159ehled o tom:<\/p>\n

              \n
            • \n

              Jak\u00e1 je aktu\u00e1ln\u00ed kapacita servis\u016f<\/p>\n<\/li>\n

            • \n

              Kdy lze opravu napl\u00e1novat<\/p>\n<\/li>\n

            • \n

              Kde je dostupn\u00e9 n\u00e1hradn\u00ed vozidlo<\/p>\n<\/li>\n<\/ul>\n

              Tato optimalizace v\u00fdrazn\u011b zjednodu\u0161ila a zp\u0159esnila cel\u00fd proces pl\u00e1nov\u00e1n\u00ed oprav a p\u0159isp\u011bla ke spokojenosti klient\u016f i efektivit\u011b pr\u00e1ce poji\u0161\u0165ovny.<\/p>\n

              \n

              Pro v\u00edce inspirace, jak pokro\u010dile vyu\u017e\u00edvat monday.com ve specifick\u00fdch procesech, sledujte dal\u0161\u00ed videa od Intelligent Studios.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":7,"featured_media":5243,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[75,80],"tags":[],"class_list":["post-5239","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-monday-com-navody","category-monday-com-navody-cs"],"acf":[],"yoast_head":"\nPokroc\u030cile\u0301 pl\u00e1nov\u00e1n\u00ed kapacity (monday workload) - Intelligent Studios s.r.o.<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/intelstudios.com\/cs\/pokrocile-planovani-kapacity-monday-workload\/\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pokroc\u030cile\u0301 pl\u00e1nov\u00e1n\u00ed kapacity (monday workload) - 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